Privacy Policy

Effective Date: 1st Nov 2024

At Shubh TradingLead Pvt. Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our platforms: SkillTown and ContentLead.

1. Information We Collect

Personal Information

• Account Details: Name, email address, username, and password
• Payment Information: Processed securely through third-party payment gateways (we do not store credit card details)
• Profile Information: Optional details you provide such as bio, profile picture, and preferences

Platform-Specific Data

SkillTown:

• Course enrollment and progress data
• Quiz and assignment submissions
• Learning preferences and history
• Certificate generation data

ContentLead:

• Uploaded video content and transcriptions
• Generated content and edits
• Platform connections (Instagram, YouTube, etc.)
• Usage patterns and feature interactions
• Subscription and billing information

Automatically Collected Information

• Device Information: IP address, browser type, device type, operating system
• Usage Data: Pages visited, features used, time spent on platform
• Cookies: We use cookies to enhance user experience and analyze platform performance

2. How We Use Your Information

• Service Delivery: To provide access to courses, content creation tools, and trading resources
• Personalization: To customize your learning path, content recommendations, and tool preferences
• Communication: To send transactional emails, course updates, platform notifications, and promotional offers (you can opt-out)
• Improvement: To analyze usage patterns and improve our platforms
• Support: To respond to your inquiries and provide customer support
• Security: To protect against fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations

3. How We Share Your Information

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party services (payment processors, email services, cloud storage) that help us operate our platforms
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets (users will be notified)
• Consent: When you explicitly authorize us to share information
• Platform Integrations: For ContentLead, when you connect social media accounts, we share necessary data with those platforms

4. Data Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission (SSL/TLS)
• Secure authentication and password protection
• Regular security audits
• Access controls and monitoring
• Secure cloud infrastructure

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

• Active Accounts: We retain your data as long as your account is active
• Inactive Accounts: Data may be retained for a reasonable period after account deletion for legal or business purposes
• Content: User-generated content may be retained according to our terms of service

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal obligations)
• Portability: Request your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, contact us at shubham@tradinglead.in

7. Cookies and Tracking

We use cookies and similar technologies for:

• Essential platform functionality
• Analytics and performance monitoring
• Personalization
• Marketing and advertising

You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality.

8. Third-Party Links

Our platforms may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our platforms are not intended for users under 13 years of age. We do not knowingly collect data from children under 13. If we discover such data has been collected, we will delete it promptly.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or platform notification. Continued use after changes indicates acceptance of the updated policy.

12. Contact Us

For any questions, concerns, or requests regarding your privacy:

Email: shubham@tradinglead.in

Website: skilltown.in

By using our platforms, you acknowledge that you have read and understood this Privacy Policy.